How to fix McAfee Error EE050002? | Call 888-832-1727

How to fix McAfee Error EE050002

McAfee Endpoint Encryption is an American global computer security software company that provides data protection and access control for business and enterprise-based computers mainly. Remove the Endpoint Encryption from the computer if one does not have any use for the software or before upgrading to a newer version of the software. Windows also include a native uninstaller utility to help anyone manage the software programs installed upon the computer. McAfee claims to be the world’s largest dedicated computer security technology company. This device-to-cloud cyber-security company provides security solutions that protect data and stop threats from device to cloud using an open, proactive, and intelligence-driven approach. Are you getting McAfee Error EE050002? Contact McAfee Tech Support.

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 McAfee support phone number USA 1-888-832-1727

What are the symptoms of McAfee Error EE050002? 

The users who experience the issue that is McAfee Error EE050002 are added to the preboot by the ALDU option in the policy.  Although you could not login anyone added to the machine as a group user within ePO was able to successfully login at preboot. Once the system was able to sync with ePO, all of the local domain users were added back to the preboot and the log showed the userlib adding them successfully.  The log never indicates it removed them. At the Encryption Users assigned to the machine before syncing the computer, all users had been removed except for those added in the group users section. After reviewing the Audit Log under User Management it was determined that these systems were deleted from ePO.  When that happened the assigned users went with the machine. Once the encryption Pre-boot environment is installed the computer will be configured with Single Sign On. You will only need to enter your UAnetID and Password when the computer is turned on. You will not be prompted to login to windows.

What are the causes of McAfee Error EE050002? 

Restart your machine again to trigger the event to add users back to the machine. When you the position of the machines is changed in the ePO-Tree and the policy inheritance is another. McAfee has hundreds of thousands of customers and they make the encryption used by the HP Protect Tools.

How to get rid of McAfee Error EE050002? 

A restart of the McAfee Endpoint Encryption Agent or a restart of the machine triggered the event to add the users back to the machine. With the new releases, if the LDAP sync task runs while the ePO server is still initializing, it will not corrupt MDE user data.

This issue can also be resolved in Hotfix EPO5xHF1048264 for ePO 5.1.0, ePO 5.1.1, ePO 5.1.2, and ePO 5.3.0. The issue documented is actually addressed in ePO 5.1.2 and ePO 5.3.0, which is also both available for download. McAfee recommends that if all the customers who use Drive Encryption apply the hotfix. Then, the user must re-apply the hotfix as the upgrade process will remove it if the user has ePO 5.1.0 or ePO 5.1.1 with EPO5xHF1048264 applied and you upgrade to ePO 5.1.2 or 5.3.0.

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